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CloudeSuite - Facility management

(in lingua inglese)

A. General Maintenance Contractor
Single external company contracted that takes care of the facility support, construction and renovations projects
B. Self-managed contractors
In this scenario Facilities have an employee, the Facility manager, who coordinates and assigns the tasks to external contractors
C. Self-performed
In this scenario, the organization has it own Facility managers and technicians who perform the required activities mostly using internal company resources

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Atti di convegni o presentazioni contenenti case history
MCM ottobre 2017 Expanding the View on Asset Management

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da Alessia De Giosa
MCM 2017Segui aziendaSegui




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Estratto del testo
Veronafiere 18-19 ottobre 2017 Gli atti dei convegni e più di 8.000 contenuti su www.verticale.net Cogenerazione Termotecnica Industriale Pompe di Calore 27 ottobre Cogenerazione Termotecnica Industriale Pompe di Calore Alimentare Alimentare Petrolchimico Alimentare 28 ottobre Alimentare Petrolchimico Alimentare Alimentare Petrolchimico Visione e Tracciabilità 28 ottobre Luce Energia Domotica LED Luce Energia Domotica LED 1 Copyright © 2012. Infor. All Rights Reserved. www.infor.com Facility Management 3 Copyright © 2012. Infor. All Rights Reserved. www.infor.com CloudSuite FM footprint s s EAM XM HCM LMS HRSD LTM MRM TS SCM Financials Supplier Exchange Automotive Exchange ERPC Factory Track Support Certification Training Professional Services Technology Partners Channel Partners Regions Content delivery POPs Availability zones Infor CloudSuites ¦ Auto Hospitality Healthcare A&D Fashion F&B Equipment Distribution Public Sector Corporate HCM Business Rhythm EC2 Auto Scaling Route 53 EBS RDS SQS CloudFormation Cloud Watch Workspaces ELB VPC S3 Glacier DynamoDB CloudTrail Cloud HSM IAM AWS Services Infor Base Services Infor Application Services ERPB Database Shared Storage Document Storage Batch Admin Access Logging File Transfer Monitoring ION IFS Printing Portal d/EPM/BI/BV Local.ly Motion 3rd Party Tooling 5 Copyright © 2012. Infor. All Rights Reserved. www.infor.com 6 Copyright © 2012. Infor. All Rights Reserved. www.infor.com Copyright © 2016. Infor. All Rights Reserved. www.infor.co Infor Confidential Infor Xi Platform Collaboration Process integration Security API gateway Extensibility Documents Analytics Reporting Infor Ming.le
Homepages Mashups Mongoose Infor Ming.le Infor Federation Services Infor ION Infor ION API Infor Bi Infor Document Mgt. Infor Local.ly Infor SoHo UX Tipologie di Utenti per la Cloudsuite Facility Management ' Infor CloudSuite FM Professional User ' Infor CloudSuite Casual User Facility Management Operational Scenarios A. General Maintenance Contractor B. Self-managed contractors C. Self-performed Single external company contracted that takes care of the
facility support, construction and renovations projects In this scenario Facilities have an employee, the Facility
manager, who coordinates and assigns the tasks to
external contractors In this scenario, the organization has it own Facility
managers and technicians who perform the required
activities mostly using internal company resources Facility Management Business Processes 1. Equipment setup and warranty 2. Service Request, criticality and escalation 3. Preventive Maintenance setup 4. Pooled Assets 5. Utilities management 6. Contract Work Orders and invoicing 7. Stock Parts 8. Purchase card procurement 9. Stock purchase Requisitions 10. Physical Inventory
11. Stock receipts and supplier returns
12. Internally fulfilled Work Orders Business Processes per scenario 11 Copyright © 2012. Infor. All Rights Reserved. www.infor.com Caratteristiche della Subscription SaaS / CloudSuite FM 12 Copyright © 2012. Infor. All Rights Reserved. www.infor.com ' Budget Control
' Budget Financial Forecasting (18 months to 3 years) ' Budget Formulation
' Capital programs management
' Energy Management plan
' Establish cost performance metrics
' Establish operational analytical metrics per facility ' Establish Quality of Service metrics
' Lease administration as owner CloudSuite Facilities
Facility executive role ' Maintenance policy and procedure development ' Organizing (by department or by building)
' Real estate acquisition and disposal
' Space Forecasting
' Work Staffing evaluation (mix of staff and contractors) ' Service Request flow standards (dollar range, criticality) ' Service Request channels (self-service, call center help desk) Description
Manages facilities goals and budgets, directs the division of work and projects, monitors expenditures,
develops policies and procedures and oversees space management 1 13 Copyright © 2012. Infor. All Rights Reserved. www.infor.com 14 Copyright © 2012. Infor. All Rights Reserved. www.infor.com 15 Copyright © 2012. Infor. All Rights Reserved. www.infor.com CloudSuite Facilities
Pooled Asset Reservation role
Description Facility Managers can have General
Administration Services responsibilities like
managing common resources that employees
can regularly need like:
' Vehicle Pool
' IT equipment assignment ' Projectors
' Laptops or Tablets ' Special tools 16 Copyright © 2012. Infor. All Rights Reserved. www.infor.com Space Planning EAM ' Asset / Building / Space Color-Coded Themes OpenCAD allows you to manage EAM objects (as space) into CAD drawings (DWG and DGN format)
using tag inside polyline for doing space analysis based on EAM data, without having AutoCAD or
MicroStation. 17 Copyright © 2012. Infor. All Rights Reserved. www.infor.com Building Occupancy / Chargeback Vacant /
Unassigned space
18 Copyright © 2012. Infor. All Rights Reserved. www.infor.com Displaying Asset Condition Ability to display asset data/condition Q 19 Copyright © 2012. Infor. All Rights Reserved. www.infor.com Workspace Management / Moves 20 Copyright © 2012. Infor. All Rights Reserved. www.infor.com Locating Employees 21 Copyright © 2012. Infor. All Rights Reserved. www.infor.com Locating Unassigned Workspace 22 Copyright © 2012. Infor. All Rights Reserved. www.infor.com Tracking Room Capacity Color-Coded themes capability 23 Copyright © 2012. Infor. All Rights Reserved. www.infor.com Printable as PDF 24 Copyright © 2012. Infor. All Rights Reserved. www.infor.com Thank you! 25 Copyright © 2012. Infor. All Rights Reserved. www.infor.com Full disclaimer
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